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Orthodontist Mystery Caller Program

This is a must have especially after investing in our popular Orthodontist Receptionist Certification Course™. Our orthodontist mystery call program is a great way to provide positive reinforcement to employees for doing a great job and also the perfect accountability tool for ensuring effective implementation.

Every month our team will provide you with an audio recorded mystery call plus a coaching analysis that breaks down strengths and how to improve areas of weakness. Recordings are sent directly to your inbox or placed inside your Practice Virtual Platform™. If you utilize our webinar and/or on-site coaching programs your assigned coach will utilize these recordings to help customize the training to ensure your success.

NPG CEO Brian Wright

Instructor :

Brian Wright

A real-life story about one of our clients that is an absolute must-listen. What is happening to him is happening to you and your practice. We invite you to listen to this podcast and you will be forever grateful that you did.

What you Receive

  • Professional Orthodontic Mystery Callers

  • Calls that are customized to what your practice offers

  • One audio recorded call per month with full analysis

  • Improved visibility of your organization

  • Improved accountability for effective implementation

  • Each call includes a coaching analysis to ensure improvement occurs

  • No contracts

  • Improved employee performance



The 3 Strategies to Accomplish on Every New Patient Phone Call - Instantly Improve 5-Star Customer Service, Conversion & Revenue